Levels Above
Enrol

Terms

Last updated: 11 September 2026

These terms apply when you buy and use Levels Above (“the course”), an online AI course for women taught by Chloé Watts and Georgia Lewis Anderson. Levels Above is a trading name of PACK GROUP LTD, a company registered in England and Wales (company number 14304402), whose registered office is Lynton House, 7-12 Tavistock Square, London WC1H 9BQ (“we”, “us”). These terms are governed by the laws of England and Wales. If you live somewhere else, you keep any consumer protections your own country’s law gives you.

What you’re buying. A one-off payment gives you access to all eight video modules and the resources linked from them (prompts, templates and instructions) through your account on levelsabove.ai. There is no subscription and nothing renews.

Price and payment. The price is shown in US dollars on the site and at checkout, and it’s the total you pay. Payments are processed securely by Stripe, and we never see or store your full card details. If your card isn’t in US dollars, your bank may add a currency conversion fee.

Lifetime access. You can watch the course as often as you like for as long as we run Levels Above. If we ever stop offering it, we’ll give you at least 60 days’ notice by email. We may improve or add to the lessons over time, but we won’t take away the core course you paid for.

Your account. You sign in with a link we send to your email, so keep access to that inbox. Your access is personal to you, so please don’t share your account or your sign-in links. An account can be signed in on up to three devices at a time. We may suspend an account that is clearly being shared or used to copy the course.

Refunds and your right to cancel.

  • You can cancel within 14 days of buying for a full refund, as long as you haven’t opened any of the course modules.
  • At checkout you ask us to give you access straight away. Because the course is digital content, your 14-day right to cancel ends as soon as you open a module. This is the standard rule for digital content under the Consumer Contracts Regulations 2013.
  • None of this affects your statutory rights. If the course doesn’t work or isn’t as described, tell us and we’ll put it right. If we can’t within a reasonable time, we’ll refund you.
  • To ask for a refund, email hello@levelsabove.ai from the address you enrolled with. We’ll reply within three working days, and approved refunds go back to your original payment method within 14 days.

Using the course materials. The videos, text, prompts, templates and instructions belong to Levels Above. Please do use the prompts, templates and techniques in your own life and business; that’s the point. What you can’t do is copy, record, download, share, resell or republish the course or its materials. Each video carries a watermark personal to your account.

Other companies’ tools. The course teaches you to use tools such as Claude, NotebookLM and Replit. They are run by other companies, have their own terms and prices, and can change without notice. Some lessons need a paid plan (Module 7 needs Claude Pro, for example). We aren’t responsible for those tools or their costs.

Results. The course is educational. We can’t promise any particular business, career or financial result, and nothing in it is legal, financial or other professional advice.

Our responsibility to you. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can’t be limited by law. Otherwise, our total liability to you is limited to the amount you paid for the course.

Changes. We may update these terms from time to time. The version in place when you bought the course applies to your purchase, unless a change is required by law.

Contact. Questions about these terms, or need help? Email hello@levelsabove.ai.